Employee Engagement
CBL believes our people are essential to our success. We are committed to attracting, retaining, and developing high performing team members by fostering a workplace grounded in fairness, respect, safety, and inclusion. Maintaining open communication and responsiveness to employee feedback is a priority, and we believe these practices contribute to a productive, engaged, and stable workforce.
A high degree of employee engagement is a cornerstone of organizational success, directly influencing morale, productivity, and retention. At CBL, we are committed to fostering a sense of belonging and ensuring every team member feels connected to our mission and values. To support this goal, we offer four employee engagement groups, each led by team members representing various levels and departments across the organization. These groups provide opportunities for employees to collaborate, share experiences, and build meaningful connections across the organization.
We believe that understanding how employees feel about their work, their teams, and CBL is essential to maintaining a thriving culture. To that end, we regularly assess employee sentiment through structured feedback mechanisms, including our annual engagement survey conducted by Great Place to WorkR. In 2025, we achieved a 77% response rate, with an impressive 93% of respondents expressing that CBL is a great place to work. This valuable feedback not only validates our efforts but also informs our ongoing initiatives to strengthen engagement and create a culture where every voice is heard and valued.
CBL Cares
CBL Cares strives to improve the quality of life in the communities in which we work and live, and to inspire our team members to contribute to the betterment of the communities we serve.
CBL Community
CBL Community works to ensure a welcoming, inclusive environment where all team members, external partners, and visitors to our properties feel they belong and are valued for who they are.
CBL Fit
CBL Fit encourages, inspires, and advocates for the whole person at work; including physical, mental, emotional, and financial health.
CBL Social
CBL Social plans, organizes, and hosts a myriad of experiences to create connection and a sense of community amongst the CBL Team.
Benefits
As a certified Great Place to Work™ we provide our team with comprehensive benefits, training, and opportunities for professional development.
Health & Well-Being
- Traditional 401k and Roth 401k including company match with immediate vesting*
- Comprehensive medical and prescription coverage including access to telemedicine, medical concierge, mental wellness app, and orthopedic alternatives
- Health Savings Account with employer match
- Medical and Dependent Care Flexible Spending Accounts (FSA)
- Voluntary dental and vision plans
- Company-paid long-term disability and business travel insurance and voluntary short-term disability protection
- Comprehensive Employee Assistance Program
- Pet insurance
- Onsite fitness center at CBL Center
* available to all full and part-time employees.
Continuous Learning & Development
- Broad training and learning opportunities including:
- Biennial leadership and sales revenue conferences
- Leadership development, department, and job-specific training
- On-demand education and learning through CBL Discovery Academy
- Employee engagement group-led forums
- Benefits and well-being related forums
- Onsite first responder/AED training
- Tuition reimbursement program for full-time employees for degree and certificate-seeking programs, as well as company-paid professional certification and maintenance
- Learning reimbursement program for all full-time employees to pursue a personal or professional program of their choosing
- Summer internship and year-round co-op opportunities for students
Work Environment
- Flexible work policy
- Dress for your day work environment
- Paid Time Off (PTO) Bank
- Company-organized community service events
- Team member appreciation events and recognition program
- Team member referral bonus program
- Team-member led groups including philanthropy/volunteerism, well-being, inclusion and belonging, and team events
Training
In 2025, CBL continued to invest in enterprise-wide training covering topics such as ethics, cybersecurity, inclusion and belonging, workplace safety, and emerging technologies. As part of this effort, employees received training and guidance on the responsible and effective use of artificial intelligence tools, supporting productivity and innovation while reinforcing expectations related to ethical use, data protection, and information security.
CBL also invested in leadership development to strengthen capabilities at the executive level. Executive leaders participated in development programming through a partnership with the Medici Group, including MOVES training focused on leadership effectiveness, decision making, and organizational impact. These learning experiences are intended to support thoughtful leadership and reinforce a culture of continuous improvement across the organization.
In total, CBL employees committed a total of 3,571 hours to learning and development opportunities throughout 2025.
2025 Training Hours
2026 Goals
In 2026, as CBL continues to evolve and modernize its workplace culture, we are committed to achieving the following objectives:
- Maintain Great Place to Work™ certification, reflecting robust employee engagement and satisfaction.
- Maintain voluntary turnover rate of 10% or lower, fostering long-term employee retention.
- Further develop our employee wellness and wellbeing initiatives to support a healthier and more balanced workforce.
- Strengthen our inclusive workplace by cultivating a culture of belonging where every employee feels valued, respected, and empowered.
Workforce at a Glance
- Full-Time Employees408
- Part-Time Employees92
Gender Diversity / Women Make Up...
Women Make Up...
Turnover
Racial / Ethnic Diversity
Workforce
Leadership
Board Members
Tenure
Women
Men
Legend
- < 2 years
- 2-5 years
- 6-10 years
- 11-15 years
- 16-20 years
- 20+ years